Connect Clover and Sam can answer questions about your shop from real sales: what sold today, which items are running low, and how takings compare week to week. It can also update an item's details for you.
What Sam can look up in Clover POS
- Your merchant account details
- Orders and payments, including line items and tips
- Your inventory items, categories and discounts
- Your employees
What Sam can do in Clover POS
- Update an inventory item, such as its name or price
What Sam can't do in Clover POS yet
- Take payments, issue refunds or create orders.
- Add new items or delete existing ones yet.
Connect Clover POS
- →Access to the Clover Developer Dashboard for your business, to create an app and its API token.
Step 1 - Get your Clover API token and Merchant ID
- In the Clover Developer Dashboard, create an app to get an API token.
- Find your Merchant ID in Clover under Account & Setup > Business Information.
- Copy both. You'll paste them into Sam in the next step.
Step 2 - Open the integrations marketplace
Select Connect your tools at the bottom of the left sidebar, above your profile. Search for Clover POS or find it under Browse Integrations.
Step 3 - Paste it in and connect
Select Clover POS, paste what you copied into the fields Sam shows, and select Connect. Once it succeeds, it moves to your Connected tab.
When you connect, you may see a screen of checkboxes, and some are easy to scroll past. Sam can only do what you allow. If you untick one, the matching actions in the list above will fail with a permission error.
If Sam says it can't reach Clover POS later on, see When Sam can't reach one of your tools.
Frequently Asked Questions
Can Sam change my prices in Clover?
Yes. Sam can update an existing item's details, including its price. Tell it which item and what to change.
Why do Sam's daily totals look off?
Clover records order totals in cents and times in milliseconds, which Sam converts. If a figure looks 100 times too big, tell Sam it's in cents and ask it to check again.